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How to Download and Fix protocols.js?

Sometimes Windows system displays error messages regarding corrupted or missing protocols.js files. Situations like that can occur, for example, during a software installation process. Each software program requires certain resources, libraries, and source data to work properly. Corrupted or nonexistent protocols.js file can therefore effect in failed execution of the started process.

protocols.js file JavaScript. The file was developed by Microsoft for use with Windows software. Here you will find detailed information about the file and instructions how to proceed in the event of protocols.js related errors on your device. You can also download protocols.js file compatible with Windows 8.1 devices which will (most probably) allow you to solve the problem.

For Windows Compatible with: Windows 8.1

File info

General information
Filename protocols.js
File extension JS
Type Script
Description JavaScript
Software
Program Windows 8.1
Software Windows
Author Microsoft
Software version 8.1
Details
File size 4711
Oldest file 2014-11-21
Latest file 2014-11-21
protocols.js

There are various types of errors related to protocols.js file. protocols.js file may be located in wrong file directory on your device, may not be present in the system, or may be infected with malicious software and therefore not work correctly. Below is a list of most common error messages related to protocols.js file. If you encounter one listed below (or similar), please consider the following suggestions.

  • protocols.js is corrupted
  • protocols.js cannot be located
  • Runtime Error - protocols.js
  • protocols.js file error
  • protocols.js file cannot be loaded. Module was not found
  • cannot register protocols.js file:
  • protocols.js file could not be loaded
  • protocols.js file doesn't exist

protocols.js

Error

Application could not be started because protocols.js file is missing. Reinstall the application to solve the problem.

OK

Problems related to protocols.js can be addressed in various ways. Some methods are meant only for advanced users. If you don't have confidence in your skills, we suggest consulting a specialist. Fixing protocols.js file errors should be approached with utmost caution for any mistakes can result in unstable or unproperly working system. If you have the necassary skills, please proceed.

protocols.js file errors can be caused by various factors, so its is beneficial to try to fix them using various methods.

Step 1: Scan your computer for any malicious software

Virus Scan

Windows files are commonly attacked by malicious software that prevents them from working properly. First step in addressing problems with protocols.js file or any other Windows system files should be scanning the system for malicious software using an antivirus tool.

If by any chance you don't have any antivirus software installed on your system yet, you should do it immediately. Unprotected system is not only a source of file errors, but, more importantly, makes your system vulnerable to many dangers. If you don't know which antivirus tool to choose, consult this Wikipedia article – comparison of antivirus software.

Step 2: Update your system and drivers.

Windows Update

Installing relevant Microsoft Windows patches and updates may solve your problems related to protocols.js file. Use dedicated Windows tool to perform the update.

  1. Go to the Windows "Start" menu
  2. Type "Windows Update" in the search field
  3. Choose the appropriate software program (name may vary depending on your system version)
  4. Check if your system is up to date. If any unapplied updates are listed, install them immediately.
  5. After the update has been done,restart your computer in order to complete the process.

Beside updating the system, it is recommended that you install latest device drivers, as drivers can influence proper working of protocols.js or other system files. In order to do so, go to your computer or device producer's website where you will find information regarding latest driver updates.

Step 3: Use System File Checker (SFC) tool

System File Checker

System File Checker is a Microsoft Windows tool. As the name suggests, the tool is used for identyfing and addressing system file related errors, including those related to protocols.js file. After an error related to%fileextension% file has been discovered, the program attempts to automatically replace the protocols.js file with properly working version. To use the tool:

  1. Go to the Windows "Start" menu
  2. Type "cmd" in the search field
  3. Locate "Command Prompt" result – don't run it yet:
  4. Click the right mouse button and select "Run as Administrator" option
  5. Type "sfc /scannow" in console prompt to start the program and follow the instructions

Step 4: Restoring Windows system

Windows Recovery

Another approach is to restore system to previous state, before the protocols.js file error occured. In order to restore your system, follow the instructions below

  1. Go to the Windows "Start" menu
  2. Type "System Restore" in the search field
  3. Start the system restore tool – it's name may differ depending on version of the system
  4. The application will guide you through the process – read the messages carefully
  5. After the process has finished, restart your computer.

If all the above-mentioned methods failed and the protocols.js file problem has not been resolved, proceed to the next step. Remember that the following steps are intended only for advanced users.

Download and replace protocols.js file

The last solution is to manually download and replace protocols.js file in appropriate folder on the disk. Select file version compatible with your operating system and click the "Download" button. Next, go to your web browser's "Downloaded" folder and copy the downloaded protocols.js file.

Go to the folder where the file should be located and paste the downloaded file. Below is the list of protocols.js file example directory paths.

  • Windows 8.1: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x86__8wekyb3d8bbwe\modernpeople\shared\navigation\

If the steps did not solve your protocols.js file problem, you should consult a professional. A probability exists that the error(s) might be device-related and therefore should be resolved at the hardware level. A fresh operating system installation might be necessary – a faulty system installation process can result in data loss.

File versions list

Filename protocols.js
System Windows 8.1
File size 4711 bytes
Date 2014-11-21
File details
MD5 8e64a39237c314e6ba821805e7555780
SHA1 f3724c8a082d4085c5d8d21a0c7578257a2d544f
SHA256 9fb7db93fa50f4b51b17dadc31f8e96bee429950aa7eadcce1bb2537e0ae0e6d
CRC32 dde5a890
Example file location C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x86__8wekyb3d8bbwe\modernpeople\shared\navigation\